Privacy Policy

 

Gwent Mental Health Consortium (GMHC), is group of third sector services who are commissioned to provide mental health services across Gwent.

The Consortium is made up of Growing Space (The Lead Organisation), Caerphilly Borough Mind; Newport Mind, Mind Monmouthshire, Torfaen and Blaenau Gwent Mind, Hafal and Inside Out Cymru.

If you contact us, engage in our services or request information from us, we obtain information about you. This statement explains how we look after that information and what we do with it:-

We have a legal duty to process your data legally and fairly. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive. We will not pass this information to other organisations outside of Gwent Mental Health Consortium without your consent.

Normally the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear what information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to. We store your information securely on our computer system, and paper records, we restrict access to those who have a need to know, and we train our staff in handling the information securely.

If you have made an enquiry we will pass your details to the professional worker providing that service. The worker may hold additional information and records about your participation in our services.

We would also like to contact you in future to tell you about other services we provide and ways in which you might like to support Gwent Mental Health Consortium .We will always ask for your agreement to be contacted in this way You can also contact us directly at any time to tell us not to send you any future material.

You have the right to a copy of all the information we hold about you.

To obtain a copy contact the Gwent Mental Health Consortium Administration Co Ordinator at; Growing Space, Penrhiw Quarry, Brynithel Terrace, Brynithel, Abertillery, NP13 2HF.

There is no charge to obtain this information and we aim to reply as promptly as we can and, in any case, within the legal maximum of one month.

You have a right to have the data we hold on you erased from our records at any time. If you have given your consent for us to contact you about services, surveys etc you may withdraw your consent at any time.

We only keep your personal information for as long as is reasonable and necessary for the relevant activity, which may fulfil statutory obligations.